Customers can request a refund within 14 days of purchase. Please note that the product you want to request a refund for needs to be in its original packaging and unused. Please contact our customer service and they will arrange the refund for you.

Customers can request an exchange within 14 days of purchase. Please note that the product you want to exchange needs to be in its original packaging and unused. Please contact our customer service and they will arrange the exchange for you.

• Local (Kuwait):

  • Orders will be delivered within 2-3 business days

• International (Worldwide):

  • Orders are delivered within 3-4 business days via courier

• Public Content

  • Can be viewed by all mojo users

  • Must be approved by mojo before it goes live

  • Operates under the following earning scheme:

  • 5 KWD cash awarded per video uploaded

  • 10% commission on every item purchased through video

  • 0.2 KWD cash awarded per app download achieved through a shared video link

• Private Content

  • Only your followers can view this content

  • Does not need to be approved by mojo

  • Operates under the following earning scheme:

  • 10% commission on every item purchased through video

• Earnings can be withdrawn once you accumulate at least 20 KWD.

• On the home screen click on the rewards button in the top right corner. Navigate to “My Commission” and select “Withdraw’.

Thanks for being a creator on Mojo! We love having you on our platform. There are a few reasons why your content could have been rejected:

• Content Quality:

  • Content needs to be filmed with a high quality camera in good light with clear sound. Please also make sure that the product you are reviewing is within frame.

• Inappropriate Content:

  • At mojo we don’t accept any inappropriate language, hate speech or harassment. Please make sure your video abides by our community guidelines – remember only good mojo here!

• Other:

  • Mojo will clarify if it is for a reason other than the above two.

Mojo allows you to use up to 30% of your order value using rewards credit.

Rewards expire every 90 days. You can check the status of your reward by navigating to the home screen and clicking on the rewards button in the top right corner. Navigate to “My Rewards” and the information will be there.